Webull – Help Center and FAQ

Webull FAQ – Company & Platform Overview

General Questions

1. What is Webull?
Webull is a commission-free stock and ETF trading platform offering advanced tools and data for retail investors. It also supports options, crypto, and over-the-counter (OTC) trading.

2. Who owns Webull?
Webull is a subsidiary of Webull Financial LLC, a U.S.-based company. It was founded by Wang Anquan, a former Alibaba executive. Webull’s parent company is Fumi Technology, headquartered in China.

3. Is Webull safe and legit?
Yes. Webull is regulated by the SEC and FINRA, and client funds are protected by SIPC insurance up to $500,000 (including $250,000 for cash claims).

4. When was Webull founded?
Webull was founded in 2017 and officially launched its trading platform in 2018.

5. Where is Webull headquartered?
Webull’s U.S. headquarters is located in New York City.

Account & Registration

6. How do I open a Webull account?
You can open an account by downloading the Webull app (iOS, Android, or desktop) and completing the registration process, which includes identity verification.

7. What are the requirements to open a Webull account?
You must be at least 18 years old, have a valid Social Security Number (SSN), and reside in the U.S. or other supported countries.

8. Does Webull offer international accounts?
Yes, Webull has expanded to regions like Hong Kong, Singapore, and Australia. Availability may vary depending on the local regulations.

9. How long does Webull account approval take?
Account approval typically takes 1–3 business days, but it can vary based on identity verification or submitted documents.

Trading & Features

10. What can you trade on Webull?
Users can trade stocks, ETFs, options, cryptocurrencies, and OTC securities on Webull.

11. Does Webull charge trading fees?
Webull offers commission-free trading for stocks, ETFs, and options. However, regulatory and SEC fees may apply.

12. Does Webull support fractional shares?
Yes, Webull allows fractional share trading for eligible U.S. stocks.

13. Can I trade crypto on Webull?
Yes. Webull supports cryptocurrency trading for assets like Bitcoin, Ethereum, Dogecoin, and more (available 24/7).

14. What trading hours does Webull support?
Webull supports pre-market (4:00–9:30 AM ET), regular (9:30 AM–4:00 PM ET), and after-hours (4:00–8:00 PM ET) trading.

15. Is margin trading available on Webull?
Yes, Webull offers margin accounts with up to 4:1 intraday leverage. Requirements and interest rates vary.

Platform & Tools

16. What platforms does Webull support?
Webull is available via mobile apps (iOS and Android), a desktop app, and a browser-based web platform.

17. What trading tools are available on Webull?
Webull provides real-time quotes, advanced charting, technical indicators, fundamental analysis, screeners, paper trading, and more.

18. Does Webull offer demo or paper trading?
Yes. Webull provides a free paper trading account where users can practice trading with virtual funds.

19. Can I automate trades on Webull?
Webull does not offer native automated trading or APIs for retail users, but third-party platforms may support limited automation.

20. How does Webull compare to Robinhood?
Webull is more suited for intermediate-to-advanced traders due to its advanced tools and research features, whereas Robinhood focuses on simplicity and ease of use.

Customer Support & Help

21. How do I contact Webull support?
You can contact support via the in-app Help Center, email (customerservices@webull.us), or their official website. They also offer live chat in some regions.

22. What is the Webull Help Center?
The Help Center is Webull’s self-service support hub that answers questions on account issues, trading, fees, security, and technical troubleshooting.

23. Does Webull offer educational resources?
Yes. Webull has a learning center with articles, videos, and guides for new and experienced investors.

24. Can I transfer funds to and from Webull?
Yes, via ACH, wire transfer, and ACAT (Automated Customer Account Transfer). ACH transfers are free, but wire and ACAT transfers may involve fees.

Webull’s IPO through a SPAC merger has put it in the spotlight as one of the most talked-about fintech stocks of 2025. With an explosive market debut and a strong user base, it is positioned as a key player in the trading app arena. Coupled with a comprehensive Help Center and international reach, Webull aims to offer both robust trading functionality and reliable support, making it a go-to platform for modern retail investors.

If you’re already using Webull or thinking of investing in its newly public stock, stay informed, monitor market conditions, and always leverage the educational tools the platform provides.

Webull Goes Public: What You Need to Know About the Webull IPO and Their Help Center

In April 2025, Webull, a rapidly growing commission-free trading platform, made headlines by going public through a special purpose acquisition company (SPAC) merger. The move surprised many on Wall Street and the retail investing community, not only due to its unexpected route to public markets but also because of the strong response it received from investors. Here’s a detailed look at Webull’s IPO, its trading performance, and how its Help Center supports users globally.

The Webull IPO: A SPAC Route to Wall Street

Webull became a publicly traded company on April 11, 2025, via a SPAC merger with SK Growth Opportunities Corp. Rather than taking the traditional IPO path, Webull chose to go public through this alternate method to retain greater control and streamline the listing process. The deal valued Webull at a whopping $7.3 billion, a valuation that reflects its significant user base and trading volume.

Webull – Help Center and FAQ Explosive Market Debut

Following its debut, Webull’s stock began trading under the ticker symbol BULL, while its associated warrants traded under BULLW and BULLZ. On its first day of trading, the stock skyrocketed, gaining between 300% to 500% and at one point reaching as high as $79 before settling down in the subsequent sessions. The initial surge was largely fueled by excitement around fintech platforms and low-float SPAC stocks.

While the volatility led to quick gains for early traders, analysts advised caution, noting the speculative nature of SPAC stocks and the potential for sharp corrections. Additionally, insider lock-up periods and the issuance of multiple warrants could contribute to future price swings.

Webull’s Strength in the Fintech Market

Founded as a competitor to platforms like Robinhood, Webull has steadily grown its presence, now boasting over 20 million users globally. In 2023 alone, Webull handled more than $370 billion in stock trades and 430 million options contracts. The company appeals to beginner and intermediate traders with its user-friendly interface, zero-commission model, and deep analytics tools.

Webull has also expanded into multiple international markets, including Canada, Australia, Hong Kong, and Singapore. Each regional platform is tailored to local regulations and offers relevant financial products.

Webull Help Center and FAQ User Support

As Webull has grown, so has its emphasis on customer support. The Webull Help Center provides extensive self-service options and is divided into clear categories to help users get the most out of the platform. Key areas covered include:

• Account Opening & Verification: Step-by-step guides for new users, including KYC processes
• Deposits & Withdrawals: Detailed information on bank linking, currency conversion, and timing
• Trading Products: FAQs on stocks, options, ETFs, cryptocurrencies, and fractional shares
• Premium Features: How to subscribe to Level 2 market data, charting tools, and SPAC/IPO updates
• Security & Licensing: Webull Pay, two-factor authentication, and regional compliance
• Regional FAQs: Tailored answers for users in Singapore, Canada, Australia, and more

Customer support is available via email and in-app chat, while the Help Center includes links to detailed articles and troubleshooting tips for almost every issue a user might face.

What This Means for Retail Investors

Webull’s successful SPAC debut marks a major milestone in the evolution of retail investing platforms. The company’s performance and strong debut on the public market reflect investor confidence in the future of app-based trading. However, with its low float, high volatility, and warrant issuance, it’s essential for investors to proceed with caution.

At the same time, Webull continues to invest in education and support for its users. Whether you’re a beginner trader or someone exploring options strategies, the Help Center and customer service tools are well-equipped to assist.